FAQ

We manufacture in China and focus on providing environmentally friendly packaging solutions.

Yes, our machines require a minimum order quantity of 1 unit for all international orders.

Yes, we can print logos and colors on the products according to customer needs.

Our prices may vary based on supply region and other market factors. Contact us after you understand and we will send you the latest price list.

You can pay to our bank account or PayPal: 30% deposit in advance, 70% balance against copy of bill of lading.

Shipping costs depend on the pickup method you choose. Express delivery is usually the fastest but also the most expensive way. Ocean shipping is the best solution for large quantities of goods. We can only give you accurate shipping costs if we know the details of quantity, weight and method. Please contact us for more information.

Yes, we can provide most documents including certificate of analysis/conformity; insurance; country of origin and other required export documents.

Our commitment is to make you satisfied with our products and services. We are committed to satisfying every customer with high-quality products and high-tech processes.

We provide 3-to-1 after-sales service and 24-hour immediate response to problems, and provide product usage videos and maintenance videos, and even dispatched engineer services.

For samples, the delivery time is about 7 days. For mass production, the delivery time is 15-30 days after receiving the deposit. Delivery times are effective when (1) we receive your deposit, and (2) we receive your final approval of your product. If our delivery time does not match your deadline, please double check your requirements at the time of sale. In any case, we will do our best to meet your needs. In most cases we can do this.