Case Study: How an Electronics Manufacturer Reduced Shipping Damage Rate from 5% to 0.5%

2025-10-13

Introduction


Are you also struggling with the high rate of product damage during shipping? For precision electronics manufacturers, every percentage point of damage represents a direct loss of profit and risk to brand reputation.


In this case study, we'll delve into an outstanding electronics manufacturer, "Xinchen Technology" (a pseudonym at the client's request), to explore how they partnered with LinkAir to develop an automated packaging solution using a honeycomb paper making machine. This has successfully reduced their shipping damage rate from a staggering 5% to 0.5%, resulting in annual comprehensive cost savings exceeding one million yuan.


Customer Dilemma: Rising Packaging and Damage Costs


Before the partnership, the company faced challenges typical of many mid-sized manufacturers:


1. High Breakage Rate: The breakage rate of its core products (such as motherboards and graphics cards) during transportation consistently hovered around 5%, resulting in significant after-sales pressure and repair costs.


2. Limitations of Traditional Packaging: They had long used foam plastic and pearl cotton as their primary cushioning materials. Not only were the costs of these materials rising year by year, but the packaging process was also extremely labor-intensive and inefficient.


3. Environmental and Brand Pressure: The extensive use of plastic packaging was inconsistent with environmental regulations in their primary export markets and contradicted the company's desired green technology brand image.


Their procurement and production departments received a clear directive: they had to find a packaging solution that would thoroughly protect the products, control costs, and meet environmental standards.


Solution: Why Choose LinkAir Honeycomb Paper Making Machine?


After extensive research and sample testing, the company ultimately decided to install LinkAir's fully automatic honeycomb paper making machine.


The decision was based primarily on the following factors:


1. Superior Cushioning Performance: The honeycomb structure mimics the mechanical principles of nature, providing uniform cushioning force far superior to traditional materials, perfectly protecting delicate electronic components from impact during the rigors of logistics.


2. Instant and Stable Production, On-Demand Supply: LinkAir's honeycomb paper making machine converts raw kraft paper rolls into the required honeycomb paper rolls for cushioning directly on the shop floor. This completely solves storage space issues and enables a "zero inventory" lean production model, eliminating the waste of storing large quantities of pre-made packaging.


3. Automated Integration, Cost Reduction and Efficiency Improvement: The machine features an automatic web-correction system and a 110 synchronous motor electric cylinder for web-correction. This fully automates the entire process, from the base paper to pressing, forming, winding, and cutting, significantly reducing the amount of labor required for the packaging process.


4.100% environmentally friendly materials: The honeycomb paper rolls produced are made of natural kraft paper, which is fully recyclable and biodegradable, perfectly solving the company's environmental compliance and brand image demands.


honeycomb paper making machine


Implementation results: quantifiable and visible benefit improvements


One year after the LinkAir honeycomb paper making machine was put into production and operated stably, the company has received returns far exceeding its expectations:


Key MetricsBefore ImplementationAfter ImplementationImprovement
Damage Rate5%0.5%a 90% decrease
Single-Line Packaging Labor Cost100%60%a 40% reduction
Packaging Material Storage Area100㎡10㎡减少90%
Comprehensive Packaging Costs (including materials, labor, and logistics)BaselineApproximately 25% reductionresulting in annual savings exceeding one million yuan


The company's Purchasing Director commented:


"We initially chose LinkAir because of the stability of their equipment, the comprehensiveness of their solutions, and their one-stop after-sales service. The equipment requires virtually no dedicated personnel, saving us 50% in labor costs.


What surprised us most was the dramatic drop in breakage rates, which not only saved us substantial money but also established our brand as reliable in the minds of our customers. This isn't just an investment in a honeycomb paper making machine; it's a successful upgrade to our supply chain resilience and brand value."


The key to success: More than just equipment, but also a partner


This company's success is no accident. In addition to the high performance of the equipment itself, LinkAir's comprehensive support is crucial:


1. Responsive technical support: During the installation and commissioning phase, LinkAir dispatched a team of engineers to provide professional on-site guidance, ensuring the equipment is operating optimally in the shortest possible time.


2. A comprehensive after-sales service network: With a commitment to 24-hour remote troubleshooting and prompt spare parts delivery, they no longer have to worry about future equipment maintenance.


honeycomb paper making machine manufacturer


Conclusion


This case study exemplifies the many manufacturing clients LinkAir has served. Whether it's electronics, home appliances, or medical devices, the packaging innovation brought about by honeycomb paper making machines is universally applicable and highly effective.


If you're also struggling with high shipping damage rates, rising packaging costs, and tedious and inefficient manual packaging, then an automated solution is the ideal solution.


Contact the LinkAir sales team today to receive a customized Honeycomb Paper Packaging Solution Proposal. Let us use real-world examples and data to help you achieve your ultimate goal of reducing costs and increasing efficiency.


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